Last updated: March 23, 2026
Astrology consultations, Kundli preparation, horoscope reading, Vastu consultation, and other personalized digital services are non-refundable once the consultation has started or the service has been delivered.
Advance payments are collected to confirm appointments and reserve consultation time. These payments are generally non-refundable unless we are unable to provide the booked service.
Since all services are personalized digital services, refunds cannot be issued after reports, consultations, or remedies have been prepared or shared with the customer.
Customers are responsible for providing accurate details, including name, date of birth, time of birth, and place of birth. We are not responsible for incorrect predictions or reports resulting from inaccurate information, and no refund will be provided in such cases.
Occasionally, consultations may be delayed due to high demand, festivals, technical issues, or unforeseen circumstances. We will complete the service as soon as possible. Such delays do not automatically qualify for a refund.
Payments are securely processed through Razorpay. If your amount is deducted but the booking is not confirmed, or if you are charged more than once for the same order, please contact us with your payment details. After verification, eligible refunds will be initiated.
Appointments may be cancelled only before the consultation or service has started. Once work has begun or the consultation has commenced, cancellations and refunds are not permitted.
If a refund is approved, it will be processed through the original payment method. Depending on your bank or payment provider, the refunded amount may take approximately 5–10 business days to reflect in your account.
If you have any questions regarding payments, cancellations, or refunds, please contact us through our website, WhatsApp, phone, or email. We will respond as soon as possible.